Effective Date: March 16th, 2017
Types of Information We Collect
Information you Provide
We and our Service Providers (defined below) may collect information you provide directly via the Service. For example, we collect information when you sign up to receive periodic updates and promotional materials from us; make a purchase through the Service; or receive customer or technical support.
The information we collect may include personal information. “Personal information” means information that can be used to identify you personally (whether alone or in combination), such as your first and last name, e-mail address, phone number, and postal address. You may choose to voluntarily submit certain other information to us through the Service, including personal information, but you are solely responsible for your own personal information in instances where we have not requested that you submit such information to us.
Information Collected Automatically
The methods that may be used on the Service to collect Usage Information include:
Some information about your use of the Service and certain Third Party Services (defined below) may be collected using Tracking Technologies. For further information on Tracking Technologies and your choices regarding them, please see “Third Parties” and “Your Choices” below.
Information from Other Sources
How We Use Your Personal Information
Sharing of Information
We may share information about you, including personal information, under the following circumstances:
Sweepstakes, Contests, Promotions
We may offer sweepstakes, contests, surveys, and other promotions (each, a “Promotion”) jointly sponsored or offered by third parties that may require submitting personal information. If you voluntarily choose to enter a Promotion, your personal information may be disclosed to third parties for administrative purposes and as required by law (e.g., on a winners list). By entering, you agree to the official rules that govern that Promotion, and may, except where prohibited by applicable law, allow the sponsor and/or other parties to use your name, voice and/or likeness in advertising or marketing materials.
Third Party Features
Our Service contains features that allow you interact with, connect to, or access our Service through certain Third Party Services (“Third Party Features”). For example, you may interact with a Third Party Service when you shop on our online store and “like” or “share” content over social media through our Service. Remember that third parties may use Tracking Technologies to independently collect information about you and may solicit personal information from you. Also, if you use a Third Party Feature, both we and the applicable third party may have access to and use information associated with your use of the Third Party Feature.
Analytics and Advertising
Our Service contains Tracking Technologies operated by third parties. For example, our Service includes Google Analytics to help us learn about who visits our Service and what pages are being looked at. We also may advertise to you on Third Party Services using services operated by third parties that implement Tracking Technologies to track your activities across time and services, and tailor ads to you based on your activities (“Interest-based Advertising”).
For further information on Tracking Technologies and your choices regarding them, please see “Information Collected Automatically” above and “Your Choices” below.
Accessing Your Information
You have the right to access the personal information that you have voluntarily provided to us through the Service, and to review, correct, or delete it by e-mailing us at firstname.lastname@example.org or sending us a letter to Supergiant Games, LLC, 505 Florida Street, San Francisco, California 94110 (Attention: Legal). Please note that we may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Tracking Technology Choices
Regular cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionalities and options so you may need to set them separately. With respect to our Apps, you can stop all collection of information via the app by uninstalling the App. Also, you may be able to exercise specific privacy choices, such as enabling or disabling certain location-based services, by adjusting the permissions in your mobile device.
Please be aware that if you disable or remove these technologies some parts of the Service may not work and that when you revisit the Service your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.
Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, we do not monitor or take action with respect to “Do Not Track” signals or other mechanisms. For more information on “Do Not Track,” visit http://www.allaboutdnt.com.
Analytics and Advertising Tracking Technology Choices.
You may choose whether to receive Interest-based Advertising by submitting opt outs. Some of the advertisers and Service Providers that perform advertising-related services for us and our partners may participate in the Digital Advertising Alliance ("DAA") Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding Interest-based Advertising, visit http://www.aboutads.info/choices, and http://www.aboutads.info/appchoices for information on the DAA’s opt out program for mobile apps. Some of these companies may also be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt out options for their members, see http://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of Interest-based Advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain Interest-based Advertising to you, but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). Company is not responsible for effectiveness of, or compliance with, any third-parties’ opt out options or programs or the accuracy of their statements regarding their programs.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. We will not use or share your personal information to send you marketing e-mails unless you provide opt-in consent.
You may opt-out of receiving marketing e-mails from us and our Service Providers at any time: (i) as provided in any e-mail to click on the unsubscribe link, (ii) by contacting us at email@example.com, or (iii) by mailing us at: Supergiant Games, LLC, 505 Florida Street, San Francisco, California 94110 (Attention: Legal). We will try to make the requested changes in our active databases as soon as reasonably practical. Please note that you cannot unsubscribe from non-promotional e-mails from us, including messages relating to your account transactions, servicing, or Company’s ongoing business relations.
If you opt-in to push notifications, we may send you transactional notifications until you remove our mobile application or opt out by adjusting the permissions on your mobile device.
Your California Privacy Rights
California’s “Shine the Light” law permits customers in California to request certain details about how certain types of their information are shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes. Under the law, a business should either provide California customers certain information upon request or permit California customers to opt in to, or opt out of, this type of sharing.
We do not share personal information as defined by California’s “Shine the Light” law with third parties and/or affiliates for such third parties’ and affiliates’ own direct marketing purposes. If you are a California resident and wish to obtain information about our compliance with this law, please e-mail us at firstname.lastname@example.org or send us a letter to Supergiant Games, LLC, 505 Florida Street, San Francisco, California 94110 (Attention: Legal). Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that Company is not required to respond to requests made by means other than through the provided e-mail address or mail address.
Your European Privacy Rights
If you are a resident of the EEA, you may opt-out of us processing your personal information (or providing it to third parties to process) for direct marketing purposes (including promotional e-mails and other forms of direct marketing). If you wish to exercise this choice, please e-mail us at email@example.com or send us a letter to Supergiant Games, LLC, 505 Florida Street, San Francisco, California 94110 (Attention: Legal). We will try to make the requested changes in our active databases as soon as reasonably practical.
What Security Measures Do We Take to Safeguard Your Personal Information?
The personal information that you provide to us is stored on servers, which are located in secured facilities and protected by protocols and procedures designed to ensure the security of such information. In addition, we restrict access to personal information to Company employees and agents who need to know this information in order to develop, operate and maintain the Company Features. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the Service and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk.
Privacy Shield and International Transfer
The Company has applied to participate in the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from the European Union and European Economic Area (“EEA”). The Company has certified or will certify to the Department of Commerce that it adheres to the Privacy Shield Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, and recourse, enforcement and liability. For purposes of this section, Company refers to the following U.S. legal entities: Supergiant Games, LLC.
In accordance with our obligations under the Privacy Shield, and subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission, we hereby affirm our commitment to subject to the Privacy Shield Principles all personal information transferred from the EU in reliance on the Privacy Shield. This means that, in addition to our other obligations under the Privacy Shield Principles, we shall be liable to you for any third party agent to which we transfer your personal information and that processes such personal information in a manner that violates the Privacy Shield Principles, unless we can demonstrate that we are not responsible for the resulting damages.
In the event that you have any inquiry, dispute, or claim arising out of our compliance with Privacy Shield, please e-mail us at firstname.lastname@example.org or send us a letter to Supergiant Games, LLC, 505 Florida Street, San Francisco, California 94110 (Attention: Legal). If we are unable to resolve your complaint directly, you may submit your complaint at no cost to you to JAMS at https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim. In the event there are residual complaints that have not been resolved by JAMS, or any other means, you may seek a non-monetary remedy through binding arbitration to be provided to you in accordance with the Privacy Shield Principles.
To learn more about the Privacy Shield Framework, please visit http://www.privacyshield.gov. A list of companies certified under the Privacy Shield Framework is available at the following link: https://www.privacyshield.gov/list.
The Service is intended for a general audience and not directed to children under thirteen (13) years of age. We do not knowingly collect personal information as defined by the U.S. Children’s Privacy Protection Act (“COPPA”) in a manner that is not permitted by COPPA. We take children’s privacy seriously, and encourage parents to play an active role in their children’s online experience at all times. If you are a parent or guardian and believe Company has collected such information in a manner not permitted by COPPA, please e-mail us at email@example.com or send us a letter to Supergiant Games, LLC, 505 Florida Street, San Francisco, California 94110 (Attention: Legal), and we will remove such data to the extent required by COPPA.
Questions? Contact Us
505 Florida Street
San Francisco, California 94110